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Need to make a return? Pheuw® keeps it simple. Fill in your order details, tell us why, and we will email you a return label. Returns are accepted within 30 days of delivery for unworn items with tags attached.
Table of Contents
How to Make a Return in 3 Easy Steps
Step 1: Enter your order details
Add your order number and the email address you used at checkout. You can find both in your order confirmation email.
Step 2: Choose a refund or an exchange
Tell us whether you want a refund or an exchange. Then pick a reason: wrong size, damaged or faulty, wrong item received, changed my mind, or other.
Step 3: Send your request
Add any extra details about your items and select the request button. We will email you a return label, so you can send your parcel back.
Return Rules at a Glance
- Returns are accepted within 30 days of delivery.
- Items must be unworn, with tags attached.
- Every box includes a prepaid return label, and there are no restocking fees.
- Unworn pieces can be exchanged within 30 days.
Read the full Refund Policy for every detail before you send your parcel.
What Happens After You Make a Return
Once your parcel reaches us, our team inspects the items. After inspection, your refund goes back to the original card or wallet within 10 business days.
If you asked for an exchange, we will process it as soon as the returned item has been checked. Keep your Order ID handy in case you need to contact us.
Tips to Make a Return Faster
A little preparation helps your request move quickly:
- Keep the tags attached and the item unworn.
- Pack the item in its original box with your return label.
- Use the same email address you used at checkout.
- Choose the reason that fits best, so we can help you quickly.
Sizing Help Before You Return
Not sure about your size? Use the size chart on each product page. Between sizes? Size up for a relaxed fit, or stay true to size for a performance fit. An exchange is often the quickest way to get the right fit.
Hybrid training means lifting, running and recovering in the same week, so a good fit matters. Browse our activewear, tops and shorts to find your next favourite piece, or explore all of our collections.
Damaged or Wrong Items
If your order arrived damaged, faulty or not as ordered, choose the matching reason on the form. Add a short description of the problem so our team can review it quickly.
Please keep the original packaging until your request has been handled. It helps if you have your Order ID and a clear note about what went wrong.
Why Customers Shop With Pheuw®
Pheuw® makes activewear for hybrid athletes who refuse to pick just one kind of workout. We focus on comfort, movement and durable fabrics, and we want every order to feel simple from start to finish, including the rare time something needs to go back.
Where Is My Order?
Still waiting for your parcel? Follow it on the Track Your Order page using your Order ID and billing email. A tracking number is emailed when the label is created.
Need Help to Make a Return?
Our team is happy to help with any question. Email contact@blue-gnu-607682.hostingersite.com, call or WhatsApp +1 302 578 4673, or use the contact page. We reply within 24 hours. You can also read the FAQ for quick answers about shipping, sizing and payments.
Curious about how online returns work in general? You can read more about product returns on Wikipedia, then come back whenever you are ready to make a return.